Who we are

Our website address is: https://shoppe.grailheart.com

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. Apart from that, we don’t share your data with anyone, except if compelled by law enforcement.

How long we retain your data

For users who place an order, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Credit Card Data

All of our credit card processing is handled by Stripe, one of the largest and most reputable credit card processing companies on the Internet. When you enter your credit card information, that is handled directly by Stripe — I can’t see your credit card data even if I wanted to. They provide us a control panel so I can see orders and payments, and issue refunds on orders when necessary. That’s it. Let the experts manage credit card data and security!

William